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Customer Service Representative / Social Media Manager
Jobnetworkng
Full-time
Ikorodu, Lagos, Nigeria Full-time Posted Sep 3, 2026
About this role
Section: Description
- A customer-focused professional to manage customer service, bookings, enquiries, and social media activities for a workspace company.
Section: Responsibilities
- Attend to customers and enquiries across phone, WhatsApp, email, and social media.
- Manage bookings, payments, customer records, renewals, and follow-ups.
- Resolve complaints and maintain customer satisfaction.
- Manage social media platforms and create engaging content.
- Support front-desk operations and community activities.
Section: Requirements
- OND/HND/Bachelor’s Degree in Marketing, Mass Communication, Business Administration, or related field.
- 1–2 years’ customer service/front-desk experience.
- Experience managing business social media accounts.
- Strong communication, customer service, and organisational skills.
- Knowledge of Instagram, Facebook, TikTok, LinkedIn, and WhatsApp Business.
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