Customer Service Representative II
About this role
Job title: Customer Service Representative II
Customer Service Representative II
SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).
COMPENSATION: $24.34 - $30.43/Hour
JOB DUTIES :
- Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
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