CUSTOMER SERVICE REPRESENTATIVE - FRENCH SPEAKING
About this role
Job title: CUSTOMER SERVICE REPRESENTATIVE - FRENCH SPEAKING
We are seeking a French-speaking Customer Service Representative to work in a contact centre environment handling customer interactions and using CRM tools to deliver excellent service.
Requirements
- Minimum of an ND in Mass Communications or any related field.
- Relevant Contact Centre Operations certification.
- QAI Certified Contact Centre Agent.
Experience
- 1–2 years of relevant work experience in a Contact Centre.
- Working knowledge of appropriate CRM software.
- Understanding of the Contact Centre industry.
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