Customer Service Representative (CSR)
About this role
Customer Service Representative (CSR) – Bellshill
Salary: Competitive + life assurance + health care plan + car scheme + pension + holidays + industry leading discounts & more fantastic benefits
Shifts: Monday to Friday (9am – 6pm)
As Customer Service Representative (CSR) you will be responsible for delivering high-quality support to customers, dealers, and partners. You will ensure timely resolution of inquiries related to trucks, parts, services, and warranties while maintaining Volvo’s strong reputation for reliability and customer satisfaction.
What you will do
- Act as the first point of contact for customer inquiries via phone, email, or digital platforms
- Provide accurate information on Renault Trucks products, services, parts, and warranties
- Coordinate with dealers, service centers, and internal departments to resolve issues
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