Customer Service Rep 1
About this role
Job Description
Customer Service Rep – Advance Services, Inc. is seeking a Customer Service Rep. In this role, you’ll be the first point of contact for our customers and business partners. You’ll assist via telephone and email—answering questions, resolving issues, and handling complaints with calm professionalism. You’ll also monitor delivery routes, scan haul-away pods to verify stamps, and process any changes or cancellations to orders. Acting as the vital link between our warehouse operations and our clients, you’ll ensure seamless communication and consistently exceptional service.
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