Customer Service Officer
About this role
Customer Service Officer at Leen Premium Limited
Job Title: Customer Service Officer Location: Sango - Ota, Ogun Employment Type: Full-time
Job Summary
The Customer Service Officer is responsible for maintaining excellent relationships with customers, responding to enquiries, receiving and processing orders, resolving complaints, and ensuring customers receive prompt and satisfactory service.
Key Responsibilities
- Receive and respond professionally to customers' enquiries through phone calls, WhatsApp, social media, and other communication channels.
- Receive, record, confirm, and process customer orders accurately.
- Follow up on pending orders and ensure timely delivery in collaboration with the dispatch team.
- Maintain accurate records of customers, orders, payments, complaints, and feedback.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.