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Customer Service Officer
Crossover Restaurant
onsite
Lagos Posted Jun 23, 2026
About this role
Job title: Customer Service Officer
Crossover Restaurant is an Abuja-based restaurant that offers Nigerian and Continental delicacies.
- Job Type Full Time
- Qualification OND , Secondary School (SSCE)
- Experience 2 years
- Location Lagos
- Job Field Customer Care, Success and Service
Job Responsibilities
- Welcome and attend to guests in a friendly and professional manner.
- Handle customer inquiries, complaints, and feedback promptly.
- Ensure guests have an excellent dining experience from arrival to departure.
- Take reservations and assist with seating arrangements when required.
- Follow up on customer requests and special orders.
- Maintain a positive attitude and uphold the restaurant's service standards.
- Coordinate with kitchen and service staff to ensure timely delivery of orders.
- Assist in resolving service issues and customer concerns.
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