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Customer Service Associate I

ADI Global Distribution
hybridUSD 16 - 27 / hour
Dallas, TX, United States Posted Aug 28, 2026

About this role

Job Description

Reporting to the Customer Care Supervisor, the Customer Care Associate I will be responsible for offering world-class customer service to all customers. This role requires someone who is motivated, experienced, and dynamic. The candidate must be comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. The Customer Care Associate I should remain calm under pressure while meeting customers’ needs, have an eye for details, and excellent follow-up skills.

JOB DUTIES:

  • Assist with routine tasks such as order placement, returns, account updates, website login support, and order tracking.
  • Perform accurate data entry and maintain clear, organized records of customer interactions.
  • Follow written and verbal instructions to complete repetitive tasks with consistency and attention to detail.

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