Customer Experienced Cashier

J3 Foods and Stores International

onsite

Lagos Posted Jun 17, 2026

About this role

Job Type: Full Time Qualification: BA/BSc/HND

Receive and respond promptly to all customer inquiries via phone, WhatsApp, email, or in person.
Maintain professional and friendly communication at all times.
Confirm customer orders, verify item availability, and ensure order accuracy.
Log and follow up on all orders to ensure timely processing and dispatch.
Work directly with the MD to build and maintain relationships with direct buyers.
Ensure top-tier service is provided to these buyers, with proactive order follow-up and issue resolution.
Maintain records of direct buyer history, such as: preferences, purchase quantity, and feedback.
Liaise with the warehouse and logistics teams to track order status and ensure timely delivery.

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