Customer Experience Specialist
About this role
Customer
Experience
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Specialist
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Travers Tool Co.
Responsibilities
- processing orders
- resolving issues
- protecting revenue
Requirements
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Provides customer support
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Processes quotes and orders
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Resolves account and shipping issues
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Identifies sales opportunities
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Protects revenue
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Maintains customer data, and supports continuous improvement
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Job description
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About Us
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Founded in 1924, Travers Tool Co. is a family-owned distributor of industrial and metalworking products with locations in NY, SC, and CA. We're known for a collaborative, family-oriented culture with real growth opportunities — many of our team members have moved from entry-level roles into leadership.
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The Role
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The Customer
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