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FM

Customer Experience Executive

Foundation Medicine
remoteUSD 67,280 - 84,100 / year
Oregon, United States; Washington, United States

About this role

Job title: Customer

Experience

  • Executive

About the Job

The Customer

Experience

  • Executive (CEE) within the Customer Experience team partners directly with a subset of current, key FMI accounts serving as a single point and liaison of contact for pre-, peri-, and post-testing. The position is responsible for providing operational and excellent customer experience end to end which includes support across all of FMI’s product portfolio and services in addition to direct insights on case management.

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