Customer Experience Assistant
About this role
Limuru Country Club
Posted: Sep 21, 2026
Deadline: Sep 30, 2026
Overall Purpose:
To provide courteous, professional first-line customer service at the Club's reception and front office by welcoming members, guests and visitors, handling routine enquiries and reservations, providing accurate information, recording and following up customer requests, and ensuring that matters requiring further attention are appropriately referred.
Minimum Qualifications & Experience
Requirement Minimum Requirement
- Academic Qualification KCSE or equivalent qualification + a Certificate in Hospitality, Customer Service, Front Office, Business Administration or a related field.
- Professional Certification Not applicable.
- Professional Membership Not applicable.
- Reception Operations Basic knowledge of reception and front-office procedures.
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