Customer Experience Advocates
About this role
Customer Experience Advocates
Job Summary;
- Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction.
Key Responsibilities
- Deliver exceptional customer service across multiple channels.
- Build and maintain strong customer relationships.
- Support branch business development initiatives.
- Handle customer inquiries efficiently and professionally.
Minimum job requirements:
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Bachelor's Degree in a Business-Related Field or its equivalent.
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Minimum 2 years' experience in Customer Service.
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Good customer service, interpersonal and communication skills.
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Business Development acumen.
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E.g Customer Experience Advocate – Kenol Branch, by 30th September 2026.
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