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Customer Experience Advocates
AA Kenya
onsite
Nakuru Posted Sep 23, 2026
About this role
Job title: Customer Experience Advocates
Posted: Sep 23, 2026 Deadline: Sep 30, 2026
Customer Experience Advocates-Nakuru
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nakuru
- Job Field Customer Care, Success and Service
Job Summary;
- Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction.
Key Responsibilities
- Deliver exceptional customer service across multiple channels.
- Build and maintain strong customer relationships.
- Support branch business development initiatives.
- Handle customer inquiries efficiently and professionally.
Minimum job requirements:
- Bachelor’s Degree in a Business-Related Field or its equivalent.
- Minimum 2 years’ experience in Customer Service.
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