Continuous Improvement Management Specialist
About this role
Continuous Improvement Management Specialist
Your Role
The primary purpose of the Customer Business Solutions is to drive the development and implementation of Business Solutions (web platform, EDI, reports and dashboards) for our customers. The position is responsible for acting as a strategic partner to clients, understanding their unique business needs, and delivering standard solutions or tailored freight forwarding solutions that optimize supply chain performance.
What You Will Be Doing
Pre-Sales:
- Participate in Tenders, in relation with BD and Tender Management
- Design and Present Business Solutions to customers
- Promote standard solutions, our interfacing capabilities, and e-booking benefits
- Capture customer needs and identify related requirements (reports, EDI…) as well as specifics
- Educate Sales/BD with Business Solutions, part of the IT landscape
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