Confederation Lounge Server (Casual)
About this role
Job Description
As a Server with Fairmont Hotel Macdonald, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Assist guests regarding menu items in an informative and helpful way
- Project a pleasant and positive professional image to guests at all times
- Sell and up-sell menu and beverage items in a positive, professional manner
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Have full knowledge of beverage lists and promotions
- Deliver and present food items to guest tables
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