Concierge, Hope Lodge
About this role
Concierge, Hope Lodge
The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security.
This is a temporary role with the possibility of extension.
Monday - Friday 7:30am - 4:30pm Pay: $19.50hr
This role is also eligible for shift differential pay for hours worked outside of the regular day shift:
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10% — Monday through Friday, for hours worked after 6:00 PM
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15% — Saturday and Sunday, for hours worked on weekends
ESSENTIAL FUNCTIONS:
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Greet guests and manage check-in and check-out procedures (30%)
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Provide information about lodge amenities and community resources (20%)
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Coordinate transportation & EMPOWER Program services and schedules (15%)
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