Client Support Representative-PT
About this role
Job Summary
Client Support Specialist (Part-Time) Division: TicketWeb Line Manager: Client Support Manager Contract Terms: Part-time, 20-25 hours per week (including weekends and evenings) Work Schedule: Monday and Tuesday 8pm-12Midnight EST Friday 9pm-12Midnight EST Sat/Sun 4:30pm-Midnight EST
The team
The client services team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Universe and TicketWeb products and platforms. They are the voice of the client for the product team and help support the fan journey, queries and support on behalf of clients.
The job
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