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Client Services Advisor - Cardnet, Customer Services and Paypoint

llyods bank
hybridGBP 26,200 - 27,530 / year
Basildon, Essex Posted Sep 17, 2026

About this role

Client Services Advisor - Cardnet, Customer Services and Paypoint

We’re rebooting an icon and building the future of finance.

Find out why you should join us.

JOB TITLE: Client Services Advisor - Cardnet, Customer Services and Paypoint

SALARY: £26,200

LOCATION(S): Basildon, Essex

HOURS: Full-time, 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the Basildon office.

Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing:

  • Onboarding new merchants

  • Provide an excellent service to new and existing Cardnet merchants

  • Handle enquiries and complaints received from our merchants at first touch in accordance with given procedures and timescales.

Why join us?

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