Client Experience Associate
About this role
Job title: Client Experience Associate
About the Role
WorkAtlas Consult is seeking a Client Experience Associate to deliver an exceptional client experience while ensuring smooth day-to-day workspace operations — combining customer service, administrative support, facility coordination, and client account management.
Key Responsibilities
- Serve as the first point of contact for clients, visitors, and prospective members
- Manage client onboarding, workspace allocation, and account administration
- Build client relationships by responding promptly to enquiries and resolving issues
- Coordinate billing activities, invoicing, and account updates
- Maintain accurate records of contracts, memberships, and renewals
- Ensure offices and shared spaces meet presentation and operational standards
- Coordinate workspace setup, meeting room bookings, and client requests
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