Chief Operating Officer
About this role
Job Description
The Chief Operating Officer (COO) is a crosscutting enabling role within the Digital Business Unit (DBU), created to support the Managing Director and the DBU’s functional teams (Commercial, Digital Operations & Service, Technology, Data & AI, Customer Experience, Product, Pricing & Actuarial, and Thrive & Ecosystem) in delivering the unit’s strategic plan. The role provides a unifying layer of Finance, Performance Management, Portfolio Governance and Operating Model leadership that helps functional teams stay resourced, aligned and unblocked to deliver.
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