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CHB Operations Associate
Maersk
onsiteUSD 56,000 - 60,000 / year
Multiple locations: Atlanta, GA; Charlotte, NC; New York, NY; Florham Park, NJ; Baltimore, MD; Los Angeles, CA Posted Sep 5, 2026
About this role
Maersk — CHB Operations Associate
What You’ll Do
- You will take ownership of daily customs brokerage operations for assigned customers, including:
- Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
- Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
- Open and manage entry files in alignment with defined KPIs and service standards
- Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
- Track and trace inbound shipments from port or airport through final delivery
- Ensure all required documentation and entry packages are accurately uploaded into operating systems
- Complete customer billing, delivery orders, and required operational reports
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