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Case Management Associate Analyst

Cigna Group
hybrid
Kuala Lumpur, Malaysia Posted Sep 7, 2026

About this role

Case Management Associate Analyst

Case Management Associate Analyst - Cigna Healthcare

You are the key person for CARE Coordination files IOH, where you are working together with all parties involved, internal as well as external. This implies that you take care of the communication with health care providers in order to obtain all the necessary (medical and administrative) information; you are in close contact with the insured/patient (i.e. comfort calling); you will contact the client’s organization if needed; you negotiate high costs with providers and doctors; you steer patients to the right care giver; you explore cost containment opportunities together with the colleagues from Claims Review; you work closely with the other organizations (i.e.

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