Call Operator (AYS) - Supervisor
About this role
Call Operator (AYS) - Supervisor
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as an AYS Supervisor because together, we are better. Start your career at Sheraton, where you don’t just work - you belong.
Position Summary: Be the connecter and facilitator of collective power and supervise the Guest Services team and supporting your team with general operational tasks Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations Assign rooms according to guest requests and preferences whenever possible Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
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