Business Analytics Manager, Learning & Knowledge Management Analytics
About this role
POSITION SUMMARY
The Client & Customer Experience (C&CE) organization is responsible for the servicing of Cigna customers across multiple lines of business. Within C&CE, the Learning & Knowledge Management arm of Operational Excellence supports the capabilities, tools, and information employees need to serve customers accurately and effectively.
The Business Analytics Manager leads a small analytics team that supports Learning & Knowledge Management by delivering high-quality analytics, trusted data, reporting solutions, and lightweight digital solutions. This is a player-coach role for a people leader who remains hands-on in analytics or data engineering, while guiding the work and development of Business Analytics Advisors.
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