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Bell Captain
Swissôtel Al Murooj Dubai
onsite
Dubai, United Arab Emirates Posted Sep 22, 2026
About this role
Job Description
The Role
- Under the guidance and supervision of the Chief Concierge and / Director of Front Office and within the limits of the established Swissôtel Al Murooj policies and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.
Key Deliverables and Responsibilities
Planning & Organizing:
- Review and update Logbook.
- Regularly Checks equipment.
- Be Smart, well-groomed and maintain a friendly and cheerful disposition all the times.
- Oversee the day to day operations.
- Report regularly on happening to Director of Front Office.
- Monitor Staff performance/ Coaching.
- Aware of fire & first aid procedure
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