Associate Systems Support Engineer
About this role
Job title: Associate Systems Support Engineer
Job Summary
We are looking for a hands-on Tier 2 Windows Support Engineer to join our Infrastructure Support team. The engineer will be responsible for day-to-day administration, monitoring, troubleshooting, maintenance, and support of Windows Server environments.
The role will primarily focus on Windows Server, patching, monitoring, incident management, and operational support.
The candidate should be comfortable independently troubleshooting common infrastructure issues and working with Tier 1, Tier 3, Network, Database, Security, and other infrastructure teams when escalation is required.
Key Responsibilities
- Windows Server Administration
- Provide Tier 2 support for Windows Server environments.
- Administration and troubleshooting of Windows Server 2016/2019/2022.
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