Associate Program Manager, Tech - Program Management (Tech)
About this role
About the role and team
The GSS - Scaled Operations team is transforming how operational work gets done by combining program management, operational expertise, software development, and AI.
We are looking for an Associate Program Manager (L2) who can identify opportunities to improve operational workflows and build solutions to address them.
You will work closely with other operations Program Managers to understand pain points, identify repetitive or inefficient work, and determine where AI automation can fundamentally improve the process. You will then prototype and build solutions — writing code, integrating APIs, working with LLMs and AI agents, and developing lightweight internal tools and automations. For larger or more complex opportunities, you will partner with the broader Engineering Services organization to productionize and scale it.
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