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Associate, Operation Services

Cotality
onsiteUSD 34,400 - 43,680 / year
Dallas, TX Posted Sep 22, 2026

About this role

Associate, Operation Services

Job Description:

  • Deliver exceptional client service and support within a high-volume production environment, ensuring all actions adhere to established company and client-driven Service Level Agreements (SLAs).
  • Manage assigned processing queues, workflows, and task inventories effectively to meet daily operational deadlines and mitigate risk for property loans.
  • Conduct intricate data research, querying, and verification by utilizing internal departments, public agencies, clients, and advanced third-party subscriptions.
  • Analyze, manipulate, and synthesize complex information from multiple sources to fill missing data gaps, maintain data integrity, and resolve basic property-related operational challenges.
  • Apply data accurately to workflow applications, forms, and databases to streamline processing operations and optimize client outcomes.

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