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Associate Customer Service Rep
Planet Pharma
onsite
Springfield, Illinois Posted Sep 9, 2026
About this role
Job title: Associate Customer Service Rep
Job Details
- Posted: 9 September, 2026
- Job Id: 630664
- Location: Springfield, Illinois
- Country: United States
- Employment: Contract
- Worksite: On-Site
- Salary: Apply for details
Job Description
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- Answer Phone Calls and direct to appropriate person.
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- Develop quotes for Aftermarket requests
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- Enter orders into SAP when PO received
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- Interface with shipping/warehouse to get urgent orders processed.
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- Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
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- Process good receipts when parts/instruments arrive
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- Assist other personnel with other duties when demand peaks
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- Data Entry experience.
Educational requirements
- High school diploma with 2 years of experience in data entry and customer service.
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