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Assistant Inventory & Reverse Logistics Officer (Device Financing)
Mogo Finance
onsite
Nairobi, Kenya Posted Sep 21, 2026
About this role
Assistant Inventory & Reverse Logistics Officer (Device Financing)
- Job Type Contract , Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 1 - 3 years
- Location Nairobi
- Job Field Logistics , Procurement / Store-keeping / Supply Chain
Responsibilities
- Validate newly collected phones as they are updated during the day.
- Verify customer, device, IMEI, collection, and return information for completeness and accuracy.
- Respond to queries from dealers, agent dealers, branches, and field teams regarding device returns.
- Investigate and resolve routine return-related issues while escalating complex cases to the appropriate department.
- Maintain clear communication and timely follow-up on outstanding queries.
- Provide supporting information and documentation required to process outstanding payments.
- Track unresolved payment cases until closure.
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