Application Support Engineer (Clinical)
About this role
Job Details
The Application Support Engineer for Clinical Applications is responsible for the daily maintenance, troubleshooting, issue triage, and administration of various applications necessary for the company to function. They minimize disruptions to daily business workflow by identifying known errors through triage and troubleshooting techniques based on familiarity of the systems and finding solutions to overcome issues permanently where applicable. The Application Support Engineer provides expert advice on best practices within systems, as well documenting and creating a knowledgebase of systems and application support. They work closely with vendors, clients and stakeholders, such as development or operations teams, to provide support, expertise, or be a bridge of communication to users.
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