Application Support Engineer

Atos

onsite

Cairo, EG Posted Sep 6, 2026

About this role

What You’ll Be Doing

Core Responsibilities

Provide technical support for a variety of enterprise applications.
Collaborate with developers and other IT teams to troubleshoot and resolve complex application issues, including performance bottlenecks, integration problems, and data integrity issues.
Monitor application performance and proactively identify and address potential issues.
Perform root cause analysis of incidents and implement preventative measures to minimize future occurrences.
Develop and maintain documentation for team processes and procedures.
Troubleshoot and diagnose application issues using established procedures.
Participate in projects related to application upgrades, migrations, and implementations.
Contribute to continuous improvement initiatives within the Application Support team.

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