Anti-Fraud Manager — Mobile Installment
About this role
Anti-Fraud Manager — Mobile Installment
- Role Overview
Lead the end-to-end anti-fraud operations for PalmPay's device installment business in Nigeria. Build and manage a multi-functional team covering phone investigation, field verification, intelligence monitoring, and data analytics & quality assurance. Establish and operate a full-cycle anti-fraud closed loop: alert generation → investigation → fraud determination → channel enforcement → post-case review.
- Key Responsibilities
2.1 Team Leadership Build, lead, and develop the local anti-fraud team across multiple functional areas. Responsible for recruitment, onboarding, training, performance management, and day-to-day task allocation. Foster a high-performance culture focused on investigation quality, operational efficiency, and continuous improvement.
2.2 Anti-Fraud Operations
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