Ambassador Client Relations Centre (m/f/d)

Richemont

onsite

Hamburg, Germany Posted Sep 18, 2026

About this role

A full-time position at our Headquarters in Hamburg starting 1 of October 2026

“'As Ambassador CRC you are the central point of contact for the customers of the Client Relations Centre Europe (CRC)'” – Andrea– CRC Manager

Indulge your passion…

in advising clients in Europe on Sales done through our Online Boutique and on After Sales topics
in liaising with clients by phone, e-mail and Chat in the respective languages: French and English is a must; two other languages (Italian, Spanish or German) would be a plus
in recognizing and strengthening customers’ interest in purchasing, converting their interest into phone orders
in generating additional sales and increasing the average basket by cross-selling, up-selling, etc.

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