Admin / Customer Support Personnel
About this role
Section: Overview The Pistis Firm is seeking an organized and customer-focused individual to support daily administrative operations while providing excellent customer service.
Section: Responsibilities
- Respond to customer enquiries via phone, WhatsApp, social media and other channels.
- Handle customer complaints and resolve issues professionally.
- Maintain accurate customer and administrative records.
- Assist with scheduling, documentation, filing and general office administration.
- Follow up with customers and ensure timely responses.
- Support daily office operations and escalate complex issues when necessary.
- Maintain a professional and positive customer experience.
Section: Requirements
- ND/HND/B.Sc. in any relevant field.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office/Google Workspace.
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