Windows 11 Field Tech
About this role
Windows 11 Field Tech (BIDMC)
Field Support Technician – Windows 11 Migration Project
We are seeking a Field Support Technician to support a large, integrated healthcare system as part of an enterprise-wide initiative to migrate hospital devices from Windows 10 to Windows 11. This is a hands-on, customer-facing role focused primarily on device upgrades, with the opportunity to assist with general IT support as needed.
Project Focus
The primary responsibility of this role is supporting the Windows 11 migration across hospital and clinical environments, ensuring devices are upgraded smoothly, securely, and with minimal disruption to end users. Candidates should be comfortable working in healthcare facilities and providing white-glove support during device transitions.
Key Responsibilities
- Support the migration of desktops and laptops from Windows 10 to Windows 11.
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