Veterinary Assistant
About this role
Position Purpose
The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.
All hospital staff are responsible for performing their duties in a way that creates an environment in which: The patient’s needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer experience. contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.
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