Vendor Relationship Manager II
About this role
Vendor Relationship Manager II
Vendor Relationships & Critical Escalations: Serve as the primary point of contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructuring (e.g., name changes or acquisitions). Proactively manage supplier relationships from an invoicing and payment perspective. Immediately mitigate critical past-due notifications or disconnect notices by securing written commitments to prevent service disruptions.
- Billing & Dispute Resolution: Direct complex billing issues to resolution and initiate cost-saving claims when billed amounts deviate from contractual terms. Identify and investigate billing discrepancies—including rate mismatches, unauthorized back-billing, charges for terminated services, and invalid future billings. Partner directly with suppliers to ensure uninterrupted service while disputes are actively addressed.
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