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About this role
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Catalan (Spain) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
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Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
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Validate and calibrate severity assessments to maintain alignment with quality standards.
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Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
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Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
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Project details
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Language: Catalan (Spain)
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Content type: Customer service content (general)
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