Test Center Administrator (Philadelphia, PA)
About this role
About the Role The Test Administrator will provide a secure exam delivery and superior customer service in a comfortable, friendly environment, supporting Pearson VUE's mission to deliver reliable testing worldwide. What You'll Do
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
- Other duties as assigned What We're Looking For
- High school diploma or equivalent is required
- Minimum of 1 year customer service experience is preferred
- Experience proctoring or invigilating exams is highly preferred
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