Teller / Client Relationship Specialist (Retail Banking)
About this role
About the Role Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies. Deliver superior service by understanding the client’s financial needs and cross-training to support sales and Integrated Relationship Management (IRM) activities. What You'll Do
- Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
- Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
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