Telesales Executive (Télévendeur)
About this role
Job title: Telesales Executive (Télévendeur)
About the Role Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio through Up-Selling and Cross-Selling related DHL services and products and for new business development by opening new accounts.
What You'll Do
- Maintain 400-600 existing DHL customers by telephone within Direct Sales; be responsible for revenue retention and development for this portfolio via up-selling and cross-selling.
- Act as the main contact for DHL customers; respond to and satisfy their sales and post-sales requirements; build strong client relationships to maximize account potential and minimize attrition.
- Manage a portfolio of customers via telephone: regular calls to secure new business and achieve individual targets.
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