Technical Support Analyst
About this role
Job title: Technical Support Analyst
Join our mission to provide governments with exceptional experiences so they can do the same for their communities!
What do we do? We empower governments to deliver exceptional citizen experiences. Check out our About Us page for a deep dive into our product and what makes us exceptional.
How will you help us make an impact? As a Technical Support Analyst, you are a core part of the team that keeps Clariti's customers running. You're a solution-oriented problem-solver who takes real ownership over the cases you carry - investigating thoroughly, communicating clearly, and following through without being asked twice. You know when to dig in independently and when to escalate, and you bring a level of care that makes every customer interaction better than the one before it.
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