Technical Service Account Manager
About this role
Job title: Technical Service Account Manager
About the Role The Technical Service Account Manager in Grain Processing will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and Fuel Alcohol markets. This role is based in the United States and is remote, enabling collaboration with a global team of experts. At IFF, your potential is our inspiration.
What You'll Do
- Provide specialized technical and scientific support for enzyme and yeast applications in customer environments
- Collaborate with sales teams during customer meetings, trainings, and onsite visits
- Serve as an internal technical expert on assigned product lines, applications, and limitations
- Conduct routine plant visits to perform process audits, lab analysis, and performance optimization
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