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Team Leader
Guidehouse
onsite
IN - Chennai Posted Jul 24, 2026
About this role
Team Leader
What You Will Do:
- Should be able to manage a team of 15 to 20 FTEs.
- Ensure seamless day-to-day operations with consistent delivery against productivity, quality, and SLA targets.
- Monitor workflow, identify gaps, and implement timely corrective actions to maintain operational stability.
- Establish clear expectations, track individual and team performance, and provide structured coaching to drive results.
- Foster a culture of accountability, collaboration, and continuous performance improvement.
- Maintain adherence to defined quality standards through regular audits and structured RCA/CAPA initiatives.
- Responsible for identifying production and quality issues and putting plans in place for improvement as per the policy.
- Ensure compliance with established operational policies and procedures.
- Support effective denial resolution and contribute to AR optimizat
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