All jobs
G
Support Team Lead
Gismart
Remote
Remote (Worldwide) Remote
About this role
Job title: Support Team Lead
We are looking for a Support Team Lead to manage and mentor a remote, worldwide support team with strong Zendesk expertise and familiarity with payment platforms.
Requirements
- Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings.
- Experience with payment platforms (e.g., PayPal, Stripe).
- Proven track record of managing teams of 5+ support agents, including mentoring, shift and capacity planning, and feedback delivery.
Location
- Remote (Worldwide)
Compensation
- Pay: Competitive
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
Clean up your CV
AI rewrites and formats your CV so it reads well and gets past screeners.
See how you score
Get your match percentage for this exact role before you spend time applying.
Apply professionally
Send a polished application in one click — no retyping the same details.
Track it easily
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.