Support Engineer - Tier 1
About this role
REMOTE | Support Engineer - Tier 1
310 - Customer Success - Miami, Florida (Remote)
Support Engineer - Tier 1 Miami
Ideal for individuals with a love for Apple devices and a background in Computer Science, I.T., or related fields. Experience in Apple retail or customer-facing technology support is a plus.
A degree is welcome but not required; equivalent experience will also be considered.
This position is remote, and the ideal candidate would reside near Miami or Orlando for occasional in-person meetings.
Role: Support Engineer - Tier 1 Miami
Commitment: Full Time + for a High-Tech SaaS Company
Reports to: Director of Customer Support
Direct Reports: None
Location: Remote - Working Hours/East Coast Time Zone Hours: 12:00 p.m. - 8:00 p.m. (training will be approximately 6 weeks 9:30am - 5:30pm)
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