Supervisor, Technical Support
About this role
About the Role The Supervisor, Technical Support will lead the front-line team responsible for resolving customer issues via phone, email or chat. You will oversee daily operations, coach technicians, and collaborate with engineering and software teams to improve design, reliability and maintenance of instruments and testing equipment. What You'll Do
- Manage day-to-day activities of a technical support team; drive results and support staff development.
- Provide direction to technicians in applying processes, procedures, and troubleshooting/repair of complex instruments or testing equipment.
- Establish and maintain communication with engineering and software development on design, reliability and maintenance issues; report trends, identify urgent crises and recommend solutions to complex issues.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.