Supervisor
About this role
The Role
As a Supervisor, you’ll oversee the running of the busy sales floor, motivate and coach your team of sales assistants to unlock their full sales potential and ensure our customers enjoy a personalised, meaningful shopping experience.
You’ll champion our brand values of Dream, Dare, Care, and Deliver and take ownership of daily store operations. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Supervisors will lead by example, so will be set their own personal KPIs and sales targets.
What You’ll Do
- Sales floor
- Hold daily team briefs, sharing store’s KPIs, and motivate the team in beating these
- Drive exceptional service through role-modelling our selling ceremony and deliver on KPIs
- Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store
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